Four kinds of institution, one register that understands each of them.

A commercial bank, a microfinance house, a payment provider and an advisory firm are doing the same work under the same standard, with very different registers. Zikomo is configured, not translated.

Residual risk acceptanceClause 6.1.3

The people who sign, by institution.

N. BandaChief Risk OfficerCommercial bank · signed
Head of ITCommercial bank · awaiting
A. OkaforHead of ComplianceMicrofinance · signed
CISOPayment provider · awaiting
A consultant proposes. An owner confirms.2 of 4 signed
D.1Commercial banks
Tier 1 and tier 2

Core banking, ATM, POS, agency banking, SWIFT.

The asset register is long, the owners sit in different divisions, and the regulator expects a documented annual cycle with residual risk formally accepted. Zikomo models each of those as a first-class thing: assets carry value in the bank's own currency, owners are people with logins, and the cycle locks when the CRO signs.

Typical register: 40 to 200 risks across application, infrastructure, people, information, process and compliance.

D.2Microfinance
and SACCOs

Leaner teams, and usually a first certification.

One person often holds IT, operations and compliance at once. The questionnaire matters most here, because it drafts a register from an Annex A walkthrough rather than expecting a risk taxonomy to already exist.

Starting point: the 93-control questionnaire, answered once, producing a scored draft register for review.

D.3Payment providers
and fintech

A card data environment changes the shape of the register.

Scope is narrower and deeper. The cardholder data environment, the switch, the settlement path and the third parties around them carry most of the exposure, and the annualised loss figures are the ones the board reads first.

Risks attach to assets, to processes, or to third parties, so vendor exposure sits in the same register rather than a parallel spreadsheet.

D.4Advisory firms
and vCISOs

A portfolio of client organisations, from one console.

Consultants work across every client. Client staff see only their own institution. The control library is shared once and pushed down, rather than rebuilt per engagement.

None of the enterprise GRC platforms is built for this. They assume one enterprise with subsidiaries, not a firm with a book of unrelated clients.

CONSULTANTWorks across every client organisation, proposes scores, promotes draft risks, publishes reportsPortfolio
RISK OWNERSees only risks assigned to them, inside their own institution. Confirms or disputes a scoreClient
APPROVERSigns off the cycle, formally accepting residual risk under clause 6.1.3Client
VIEWERRead-only dashboards and reports for the board and the audit committeeClient
D.5Markets
By configuration

Built for African institutions by configuration, not by translation.

Malawi · KwachaMWKAsset value bands: per institution
Nigeria · NairaNGNAsset value bands: per institution
Kenya · ShillingKESAsset value bands: per institution
Ghana · CediGHSAsset value bands: per institution

Your currency, not a converted one

Asset value bands are configured per institution in that institution's own currency. A bank valuing in kwacha and one valuing in naira need entirely different scales, and neither figure should be converted for display in a board pack.

Your regulator's calendar, not a hard-coded one

Obligations are configured per institution: the name, the authority, the recurrence, the owner and the reminder lead time. The same engine serves Lagos, Lilongwe, Nairobi and Accra without a line of code changing.

D.6Before you start
Four things

Four things to have ready, and one of them is time.

A list of what you are protecting

An asset inventory, even a rough one. The assessment hangs off it, and a register with no assets behind it cannot carry a monetary figure.

Importable from a spreadsheet

A person against every domain

Named risk owners. Not a department, not a mailbox. Clause 6.1.2 asks for people and the platform will not accept a placeholder.

They receive logins

A threshold your board has approved

Risk appetite, written down and signed. Without it, evaluation has nothing to compare against and acceptance means nothing.

Configured at onboarding

Realistic elapsed time for a first cycle

About four weeks from onboarding to a signed first register, most of which is your people answering questions rather than software being configured.

Target: under 4 weeks
NextTell us what
you are

Tell us what kind of institution you are.

We will show you the register shaped for it, using your own assessment if you have one.